We met Ritch at an open house last year. At that time Ritch offered to send us listings of houses we indicated we may be interested in, as well as comparable homes in our area. Our first impression of Ritch as; knowledgeable, very professional and composed, were correct. Ritch was a man of his word. He sent us listings almost immediately, with no pressure whatsoever. Earlier this year we decided that we wanted to start actively looking for our next home. Our needs changed continuously, we were up and down with our decision, and we started to annoy ourselves; but not Ritch. He was a calming figure, passing on his insight of homes and the market. We ended up losing a home in multiple bids (Ritch had told us in all likelihood we would not win with our offer), decided against a home after the ...